Privacy Policy

At Sofi Jewellery Smith, we respect your privacy and are committed to protecting the information shared with us. As a B2B gold refining and jewellery manufacturing company operating in the UAE and Dubai since 2005, we collect and process information only as necessary to conduct our business professionally and securely.

We may collect business contact information including company name, representative names, phone numbers, email addresses, and transaction details when you communicate with us or engage our services. This information is used strictly for business operations such as order processing, refining services, customization requests, invoicing, delivery coordination, and customer support.

We do not sell, rent, or trade your information to third parties. Data may only be shared with trusted logistics, payment, or regulatory partners where required to complete transactions or comply with UAE laws. We maintain appropriate security measures to protect confidential business and transaction information from unauthorized access.

Clients are responsible for ensuring that the information they provide is accurate and lawful. We retain records only as long as necessary for operational, accounting, and regulatory purposes. By working with Sofi Jewellery Smith, you consent to the collection and use of your information in accordance with this policy.

For privacy-related inquiries, businesses may contact us directly through our official communication channels.